We stand behind our products 100% and offer a 30 day full money-back guarantee on all CD purchases if you are unsatisfied for any reason. (This does not apply to a download purchase, please see our Download Refund Policy) We strive for 100% customer satisfaction and will do whatever it takes to keep you a satisfied customer that returns to order again and again from eMilitary Manuals. Although returns are not likely, we also understand that they do occur no matter what product you are selling. It is a fact of life. If you wish to return any merchandise that you have recently purchased from eMilitary Manuals, you may do so within 30 days of your purchase. We will issue you a full refund minus the shipping charges if it applies.
We designed this money-back guarantee on the basis that 99% of people are honest, and not for the 1% of people who will take advantage of us. All we ask is that you let us know why you are unsatisfied with your purchase so that we may work to improve our product and increase customer satisfaction in the future.
If you wish to return your order please drop it in the mail to the addres below with your reason for requesting a refund and a refund will be issued.
1521 Arizona Street
Montrose, Colorado 81401